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Mercure Kuala Lumpur Shaw Parade Hotel, Kuala Lumpur

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From29US$ /night
Check-in
30Mar2025Select date
Check-out
31Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Malaysia, 55100
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Privilege Queen Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Queen Suite
Max:
2 persons
53 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Classic Queen Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Kuala Lumpur 1.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 19.8 mi
Kuala Lumpur International (KUL) 36.0 mi
Train
Old Kuala Lumpur Railway Station 1.3 mi
Ampang Park Station 1.5 mi
Metro stations
Bukit Bintang2700 ft
Tun Razak Exchange3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Packed lunches

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Malaysia, 55100
Map view
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Malaysia, 55100
Nearby
Amusement & Theme Parks
Berjaya Times Square Theme Park
1200 ft
Shopping Area
Berjaya Times Square Kuala Lumpur
1900 ft
Restaurants
Yap Hup Kee
500 ft
45 Jalan Brunei Off Jalan Pudu
Restoran Sin Hiap Kee
600 ft
32 Jalan Lengkongan
Restaurant TeoChew Lao Er
900 ft
6 Jalan Brunei
hee lai ton sdn bhd
800 ft
3rd Floor Shaw Parade
Restoran Kar Long
800 ft
39
Tain Siang Hei Wei Kuala Lumpur
800 ft
Kuala Lumpur Hotel 318 Jalan Pudu
Curee
1100 ft
40
Sopoong
1800 ft
Berjaya Time Square
Whip Up
1000 ft
270

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
dodgy area
pricey dining
7.8/10
Very good
Rooms
8.7
Location
7.7
Service
8.3
Dining
7.1
Guest reviews
7.8/10
based on 10 reviews
8.3
8.3/10 based on 1416 reviews
Daniel
United Kingdom, March  2024
8.2/10

I had an amazing time at the hotel, truly enjoyable for my vacation. The rooms were clean, comfortable, and spacious, equipped with all amenities needed. The service was super friendly and efficient, especially Suria at the front desk. The location allowed for easy exploring, close to Imbi Market for a Malaysian breakfast. The dining experience was heavily Asian-influenced, but more Western food options would have been nice. The facilities were top-notch, making my stay truly relaxing and convenient.

Rooms
9.0
The rooms were clean and pretty comfortable.
Service
9.0
The service was kind and helpful, especially Suria at the front desk.
Location
8.0
The location was excellent for exploring, close to Imbi Market for a Malaysian breakfast.
Dining
7.0
The dining was heavily asian influenced; more Western options would have been nice.
Facilities
The facilities were top-notch, ensuring a relaxing and convenient stay.
Susan
United Kingdom, February  2024
8.2/10

This hotel surprised me with its spacious and clean rooms equipped with comfy beds and a great shower, exceeding my expectations. While the early morning noise was a bit of a downside, the overall experience was very nice and comfortable.

Rooms
8.0
The rooms were spacious, clean, and equipped with comfy beds, and a great shower.
Service
9.0
The staff was really friendly and helpful.
Location
7.0
The hotel is close to shopping areas, which is very convenient. However, it's a bit out of the way for public transport.
Dining
8.0
The dining experience was tasteful with a good balance between Western and Asian choices.
Facilities
9.0
The facilities were modern and convenient.
Bert
United Kingdom, February  2024
7.8/10

I had an amazing time at this hotel in Kuala Lumpur. The rooms were surprisingly spacious and clean, perfect for two people with luggage. The value for the price is outstanding, making it an excellent choice for a vacation base in the city.

Rooms
9.0
The rooms were comfortable and clean, exceeding my expectations. Great value for the price.
Service
8.0
The staff was extremely friendly and helpful. Even though there was a misunderstanding with my food order, they were quick to rectify it.
Location
7.0
The hotel is conveniently located in the middle of the vibrant local food scene, offering easy access to the city center and attractions. However, the surrounding area seemed a bit dodgy.
Dining
7.0
The dining options were good, with a mix of Western and Asian choices. However, the prices were on the higher side for what was offered.
Facilities
8.0
The facilities were nice and well-maintained, offering a comfortable stay.
clean
dodgy area
David
United Kingdom, December  2023
7.6/10

I had a really enjoyable vacation at this hotel. The rooms, although a bit noisy for a smoking room, were fair and provided a nice relief after a day in the warm city. The hotel lacked variety on the menu, but it still ranks among the best hotels for me.

Rooms
8.0
The rooms were a nice relieve after a day in the warm city, but a bit noisy for a smoking room.
Service
7.0
The service was good overall. The leader was effective, but there were some issues with forgetting wake-up calls and booking transportation.
Location
9.0
The hotel's location is fantastic, close to popular shopping centers like Pavilion and Time Square. It's great for relaxation, but a bit far from the metro station.
Dining
7.0
The dining experience was good for the price, but could have been better for a 4-star hotel.
Facilities
7.0
The hotel facilities were satisfactory, though there could be improvements in variety.
Sid
United Kingdom, November  2023
8.2/10

The hotel was exceptional with super friendly service. The rooms were very nice, clean & super comfortable, but the staff was not always prompt in action. The location is perfect for exploring the city, though a bit near road works. The dining offered a good selection but was a bit pricey. Overall, a great value for money stay.

Rooms
9.0
The rooms were excellent and always super clean, with the chambermaid ensuring my comfort even when I didn't need consumables.
Service
9.0
The service was top-notch with exceptionally professional and friendly assistance from all staff.
Location
8.0
The hotel is perfectly situated for visiting the Petronas Towers and the bustling restaurant and pub areas
Dining
7.0
The dining experience was good with a tasteful selection of Malaysian and Western food, but a bit overpriced for the value.
Facilities
8.0
The facilities provided were very nice and included various services like room service and laundry.
Tom
United Kingdom, November  2023
7.8/10

Staying on a higher floor was a delight as the rooms had a sweet, fragrant smell. Breakfast in the room was a great option. The rooms were spacious, clean, featured comfy beds, and a fantastic shower. The service was generally very nice and friendly, but there were areas that could be improved in terms of courtesy and communication. The location was perfect for visiting the Petronas Towers and restaurant areas, although there were some dirty streets in the vicinity. The dining experience offered yummy Asian food and international dishes, but could have been more diverse and less overpriced. The facilities were satisfactory overall.

Rooms
9.0
The rooms on the higher floor were spacious, clean, and equipped with comfy beds and a great shower.
Service
7.0
The service was generally nice and friendly, but there is room for improvement in terms of courtesy and communication.
Location
8.0
The location was perfect for visiting the Petronas Towers and restaurant areas, although some nearby streets were dirty.
Dining
7.0
The dining experience provided yummy Asian food and international dishes, but was slightly overpriced and lacked diversity.
Facilities
8.0
The facilities were satisfactory overall.
Spacious Rooms
Lacking Communication
Bill
United Kingdom, October  2023
8.6/10

I had a wonderful stay at this hotel in Kuala Lumpur. The rooms were neat and comfortable, and the chambermaid made sure I had everything I needed to enjoy my stay there. The service was exceptional, with professional and friendly staff who were always ready to assist. The location was perfect for exploring the city on foot, although some areas nearby were a bit run-down. The dining experience was quite good, with a delicious selection of meals. Overall, a great place to base your stay in Kuala Lumpur.

Rooms
9.0
The rooms were neat and comfortable, with the chambermaid asking if I needed a change of towel or other consumables even when I didn't. I truly felt like they cared about my comfort during my stay.
Service
9.0
The staff I met during my 35 years of hotel stays, the ones here were exceptionally professional and friendly. They were always helpful and knowledgeable, with a big smile that made me feel truly welcome. The swimming pool also offered a great view for a relaxing time.
Location
8.0
The hotel's location was perfect for exploring the city on foot, with easy access to shopping areas and the Petronas Towers. However, some surrounding streets were a bit rundown, but the proximity to key attractions and the monorail station was convenient.
Dining
8.0
The dining experience was quite good with a very extensive and delicious selection of meals. However, it could get busy at times, impacting the overall experience slightly.
Facilities
9.0
The facilities offered, like room service, dry cleaning, housekeeping, laundry, and a welcome drink, were all top-notch. Additionally, the pool area was great for relaxing and enjoying the view.
Isaac
United States of America, September  2023
7.8/10

I found this hotel to be a great choice for my stay. The rooms were spacious, modern, and exceeded my expectations. The staff were kind and helpful, always ready to assist with a smile. The location was convenient for shopping and sightseeing, although a bit noisy due to road works nearby. The dining options were diverse, but it could get repetitive. Overall, a good value for money.

Rooms
9.0
The room was bigger than other places I've stayed in Kuala Lumpur and maintained a really good standard; it was spacious and modern.
Service
8.0
The staff were friendly and provided helpful information and services during my stay.
Location
7.0
The hotel's location was very near Times Square Mall, making it convenient for shopping and getting around, but the nearby road works caused some disturbance.
Dining
7.0
The breakfast offered plenty of choice, although it may not fully cater to Western preferences, with more Asian options available.
Facilities
8.0
The hotel had all the necessary facilities to make my stay comfortable and enjoyable.
Paul
United Kingdom, April  2023
7.4/10

The hotel offers spacious rooms with great city views and is conveniently located near Times Square. Although the room was warm upon arrival and could have had the AC on beforehand, it was clean and comfortable. The service was exceptional, with helpful and responsive staff who even assisted in making restaurant reservations. The location, while close to Times Square Mall, was slightly disturbed by roadworks and construction. The dining experience was decent but slightly overpriced, with room for improvement in breakfast options. Overall, a good value for money stay.

Rooms
8.0
The room was big, clean, and offered great views of the city. Could have been more comfortable if the AC was on before arrival.
Service
9.0
The staff was always friendly, helpful, and went above and beyond to assist guests.
Location
7.0
The hotel's location near Times Square Mall is convenient for shopping but slightly affected by roadworks and construction.
Dining
6.0
The dining options were decent but overpriced. Breakfast could have more variety for the price.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
convenient location
overpriced dining
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Rooms and Guests2 Guests, 1 Room